Legal
Privacy Policy
frontle (“frontle,” “we,” “our,” or “us”) provides the frontle mobile application and related services (the “Service”). This Privacy Policy explains what information we collect, how we use it, how we share it, and your choices.
By using frontle, you agree to this Privacy Policy.
1. Information We Collect
We collect information in the following categories:
A. Information You Provide
- Vehicle and deal inputs you enter (for example: year, make, model, price, fees, financing terms)
- VINs and quote details you submit manually or through scan features
- Saved deal content and checklist entries
- Support requests and messages
B. Information Collected Through App Features
- Camera input when you choose VIN/quote scanning features
- OCR text extracted from quote scans (only to provide analysis features)
C. Device/Technical Information
- Basic app diagnostics, crash/error logs, and performance data (if enabled)
- Device/app metadata needed to operate and secure the Service
D. Third-Party Data Inputs
When you use analysis features, frontle may request market/benchmark data from service providers to provide pricing context.
2. How We Use Information
We use information to:
- Provide deal analysis, comparisons, and negotiation guidance
- Improve app reliability, quality, and safety
- Respond to support requests
- Prevent abuse, fraud, and security issues
- Meet legal obligations
We do not sell your personal information.
3. Permissions
frontle may request permissions such as:
- Camera: to scan VINs and dealership quote documents
You can deny permissions, but related features may not work.
4. How We Share Information
We may share information only as needed with:
- Service providers that help us operate app functionality (for example, hosting, backend infrastructure, analytics, market data processing)
- Legal or regulatory authorities when required by law
- Successors in connection with a merger, acquisition, or asset transfer
We do not share personal information for third-party advertising sales.
5. Data Retention
We retain information only as long as needed for the purposes described in this Policy, unless a longer period is required by law.
You may request deletion of your data by contacting us at privacy@frontle.com.
6. Data Security
We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Children’s Privacy
frontle is not directed to children under 13 (or the age required by local law). We do not knowingly collect personal information from children. If you believe a child provided personal information, contact us and we will take appropriate action.
8. International Users
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border data transfers.
9. Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information.
To exercise privacy rights, contact: privacy@frontle.com.
10. Third-Party Services
frontle may rely on third-party providers for infrastructure and functionality. Their handling of data is governed by their own privacy policies where applicable.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version with a new “Last Updated” date. Continued use of the Service after updates means you accept the revised Policy.
12. Contact Us
For privacy questions or requests:
frontle
Email: privacy@frontle.com
Support: support@frontle.com
Address: 1255 Eldridge Parkway, Houston TX 77077